Carter Healthcare celebrates one year of SoftWave Therapy, marking hundreds of patient success stories

Olive Hill, KY — Carter Healthcare is celebrating one year of offering SoftWave Therapy, an advanced, non-invasive treatment that is helping patients across the region find relief from pain, improve mobility, and restore their quality of life.

Over the past twelve months, Carter Healthcare has performed more than 600 SoftWave Therapy treatments, supporting patients dealing with a wide range of conditions, including alpha-gal, kidney stones, carpal tunnel, tendinitis, plantar fasciitis, sciatica, and arthritis.

“SoftWave Therapy is an advanced, non-invasive treatment that uses electrohydraulic shockwave technology to stimulate the body’s natural healing process,” said Dr. Charla Burchett, DNP, APRN, FNP-BC . “It works at the cellular level to improve blood flow, reduce inflammation, and activate the body’s own repair mechanisms, without surgery or medications. In simple terms, it helps ‘wake up’ the body’s ability to heal itself.”

Unlike traditional treatments that often focus on managing symptoms, SoftWave Therapy works to address the underlying cause of pain.

“Most traditional treatments focus on masking symptoms, often with medications or temporary fixes,” said Burchett. “SoftWave is different because it targets the root cause by improving cellular function and tissue repair. It’s non-invasive, requires no downtime, and supports long-term healing rather than short-term relief.”

Burchett says the treatment process is simple, quick, and designed with patient comfort in mind.

“Patients can expect a quick, in-office treatment where a handheld device is applied to the area of concern,” she said. “We take time to identify the exact location of pain or dysfunction, then deliver targeted therapy. Many patients notice improvement immediately following the treatment session.”

Most sessions last between 15 and 20 minutes, and while treatment plans vary, many patients begin to see results quickly.

“This varies by patient and condition, but many patients begin to notice improvement after just one session,” Burchett said. “A typical plan is around three to six treatments for optimal results, though some conditions may require more.”

She says hundreds of patients across the region have already experienced life-changing results.

“We’ve seen incredible results…from patients with chronic pain who had tried everything else, to individuals regaining mobility and returning to activities they love,” she said. “Many report reduced pain, improved function, and a better overall quality of life. It’s especially rewarding to see patients who thought surgery was their only option find relief with a non-invasive approach.”

SoftWave Therapy is FDA-cleared and widely used in medical settings, including among athletes, according to Burchett.

“SoftWave Therapy is very safe,” she said. “Because it’s non-invasive, there’s no risk of infection or downtime. Some patients may feel mild discomfort during treatment, especially in areas of inflammation, but most tolerate it very well.” 

She adds that SoftWave Therapy is suitable for a wide range of patients and conditions.

“SoftWave is a great option for patients dealing with chronic pain, inflammation, or injuries, especially those looking to avoid surgery or long-term medication use,” Burchett said. “Each treatment plan is personalized based on the patient’s needs and goals.”

For Carter Healthcare, the impact of SoftWave Therapy goes far beyond clinical outcomes.

“As providers, we’ve seen how frustrating it can be for patients to feel like their only options are medications or invasive procedures,” Burchett said. “We’re passionate about offering therapies like SoftWave because they align with that mission: helping patients reduce pain, improve function, and truly get their life back without relying solely on medications or surgery.”

Patients can receive SoftWave Therapy at both Carter Healthcare locations in Olive Hill and Morehead. Free consultations are available in person or via telehealth, with same-day consultations and treatment offered when appropriate.

To schedule an appointment or learn more, patients can call the Morehead office at  (606) 462-3100 or the Olive Hill office at (606) 225-4443

Carter Healthcare remains committed to providing innovative, accessible care options that help patients heal naturally and live better lives.